✧༺༻FAQ༺༻✧
How do I buy your stuff?
When I create a piece that is for sale I will make an instagram post and simultaneously make it available to buy on my website. Almost all items are one of a kind and first come first serve. Please note, not all pieces are for sale.
There is not a strict schedule for when new pieces are posted so I suggest you check back regularly or turn on post notifications for my instagram. I hand-make each piece myself which can be a slow process so please be patient! :)
If you like, you can sign up for the mailing list here to keep up to date with any future drops and news incase something happens to social media.
=(^.^)=
Will you ever restock certain styles?
A lot of my work is one of a kind and will most likely not be restocked, however it’s possible I might create similar pieces in the future.
Can I order a custom piece not listed on your website?
I am not taking custom commission orders at the moment. Only pieces listed here are available to purchase.
If and when I reopen commissions, I will announce it on my instagram.
Price Breakdown?
There are a lot of factors that go into determining the price for each piece. I have to include cost of material, cost of running website, time to plan & design, time to physically crochet & sew, washing & blocking items, time to package etc etc.
The general range for headwear is between €180 - €500. The lower end includes ‘simpler’ to create items such as the meow hat and balaclavas which are made of acrylic/polyester. Price increases based on complexity of the design and material of yarn used. For example, a multi-horned balaclava made of 100% merino wool will be more expensive than a similar one made with acrylic yarn.
I try my best to vary my output and to work with a range of materials so I can create something within everybody’s budget. (^_^)
What payment method do you accept?
All major visa debit/credit cards and Paypal are accepted.
Measurement Guide?
Click here to access the measurement guide.
How do I care for my headwear?
Please hand wash and air dry only. Detailed instructions on how to wash and care for your piece are in the care section.
Where do you ship to and what are the shipping rates?
I ship worldwide.
Tracked shipping within Ireland is €12-€15
Tracked shipping to United Kingdom costs between €17-€20
Tracked shipping everywhere else costs between €22-€27
Customs/Duties information:
Please be aware that all customs/duties are your responsibility. I will not be held liable for any customs fees in your country. If you decide not to pay import taxes or duties and the package gets sent back to me, you will not be refunded for your order.
How long does it take to ship?
Most masks get delivered within 7-10 business days after you get an email update saying it is shipped.
I use “An Post” to ship from Ireland.
You can track your package using your tracking code here: An Post Tracking.
Once I ship an item it is no longer my responsibility. If you have issues with your package please contact An Post directly with your tracking information.
Do you do influencer collaborations/send PR packages/lend items for shoots?
No. Due to the nature of crochet it takes me many hours to handmake each piece. The process can last several days/weeks/months from concept to final piece. Because of this reason I cannot afford to send out free items as it is not very sustainable for me in the long run.
Do you do wholesale?
No.